CLTCH+ Warranty · Endurance

Our promise, in writing.

A coating we're prepared to stand behind for the life of the car, and a warranty written the way we'd want to read one — short, plain, and kept. It runs on three habits.

01
Certified application
Only CLTCH-certified hands, every batch recorded against your VIN.
02
A recorded baseline
Gloss and water behaviour measured panel by panel on day one — so "performing as it should" is a number, never an argument.
03
Documented care
The wash rules live in your aftercare guide. Keep to them and the promise holds — there is nothing to book and nothing that lapses.
A happy customer and CLTCH detailer in the showroom
The terms

The tier changes the years. Nothing else.

Same coating, same certified application, same standard in every tier — we don't do a cheaper job for a shorter warranty. The tier sets how long we stand behind the work. Neither asks you to book anything.

Endurance
■ 10 years

Paint ten years, glass five, interior two. Nothing to book and nothing that lapses — keep to the aftercare guide and the cover runs its full term.

TRAVELS WITH THE CAR
Endurance +
Lifetime

Paint for as long as you own the car. Glass five years, interior two, wheels and trim three. No inspections, no renewals — the same aftercare, for as long as the car is yours.

“Lifetime” means: while the car stays registered to you in Australia and is cared for as your aftercare guide describes. Sell it, and the cover transfers with the car — the new owner registers the VIN within thirty days.

Tier pricing is set by your certified installer and confirmed in writing before any work begins. There is no annual fee and no inspection to book — the price you pay on the day is the whole of it.

What “covered” actually covers

Paint
✓ Covered — Weather-induced discolouration, fading, oxidation and loss of gloss; bore-water etching and paint softening; damage from water marks, sunscreen, tree sap, fallen leaves, bug splatter, bird and bat droppings, rail dust and industrial fallout, salt-air staining.
✗ Not covered — Stone chips, scratches, swirls and marring, accident damage, anything owed by the vehicle maker’s paint warranty.
Glass
✓ Covered — Loss of water-repellent behaviour and staining from environmental contaminants on coated glass.
✗ Not covered — Chips and cracks, wiper-blade wear, scrapers and abrasive cleaners, replacement glass (re-treatment quoted separately).
Interior
✓ Covered — Permanent staining on coated fabric, leather and vinyl, UV fade on treated surfaces.
✗ Not covered — Rips, tears, scuffs and wear, dye transfer from clothing, third-party products, Alcantara.
Wheels & trim
✓ Covered — Baked-on brake-dust staining on coated faces, UV chalking on coated exterior trim.
✗ Not covered — Kerb rash and impact, refurbished or repainted wheels, track and off-road abrasion.

Outside the promise: the twelve exclusions below, in full. A coating is chemistry, not armour. Keep to the aftercare guide, and the promise holds. None of this limits your rights under the Australian Consumer Law.

The fine print, up front

What this warranty does not cover.

Numbered, so a claim decision can point to one. They are the same exclusions the dealer-fit protection warranties you already know carry — written so you can read them.

  1. Damage to the paintwork from collision, stone chipping, rust, scratches, vandalism (egg damage and the like), abrasion, or contact with acids, dyes, oil-based paints, bleaches or ammonia-based products, and fallout or spillage of corrosive chemicals or materials.
  2. Swirl marks, wash webbing and surface scratches from abrasive washing — brush car washes, dirty mitts or towels, scourers.
  3. Panels treated with another protection product, altered, resprayed or replaced and not re-treated by a certified CLTCH installer.
  4. Defects in the paintwork from substandard repairs to the vehicle.
  5. Manufacturer’s imperfections in the paintwork, or anything covered by the vehicle maker’s warranty.
  6. Painted accessories — ute lids, spoilers, canopies, side skirts, bull bars — unless listed on the application record.
  7. Any area modified after application: decals, stickers, magnetic signage, wraps or film applied over the coating.
  8. Damage from polishing, compounding or buffing by anyone other than a certified CLTCH installer.
  9. Damage from cleaning with a solvent, degreaser, or any agent that is not pH-neutral.
  10. Damage from failing to take reasonable care of the treated surface as the aftercare guide describes, including contaminants left to bake on.
  11. Matte, satin or non-clear-coated finishes, unless agreed in writing before application.
  12. Damage no coating can prevent — accidents, fire, flood, hail, alterations, misuse.
When cover starts
Cover runs from the date of application. Your installer logs it against the VIN — that record is your registration, and there is nothing to send us. Check it any time at app.cltch.com.au/warranty; the VIN is all you need.
Nothing to book
No inspections, no renewals, no annual fee. Keep to the aftercare guide and the cover runs its full term. A yearly maintenance wash with a certified installer is available if you want one, but it is never a condition of cover.
Salt-air postcodes
Salt air is the hardest thing Australia throws at a finish. If you live by the coast, the fortnightly wash becomes weekly — that is the whole of the extra ask.
Selling the car
The cover belongs to the car, not just to you. The new owner registers the VIN at app.cltch.com.au/warranty within 30 days of transfer and the remaining term carries over intact.
After a repair
A panel resprayed, repaired or replaced after an accident needs the coating re-applied by a certified installer within 30 days, at your or your insurer’s cost; until then that panel sits outside the warranty. Tell your insurer the car carries CLTCH protection.
Getting assessed
Claims are assessed at a certified CLTCH installer during business hours. Getting the vehicle there and back is the owner’s responsibility. CLTCH has no liability under this express warranty for loss of time, loss of use, or rental or transport costs.
If something's wrong

Two minutes online. A person reads it.

Your VIN is all you need — type it or scan it with your phone. We check your cover on the spot, take your photos, and hand you a claim reference before you put the phone down. No phone queues, and email info@cltch.com.au still works if you'd rather write.

One
Start your claim online as soon as you notice the issue — ideally within 30 days. Type or scan your VIN, we check your cover on the spot, you add three or four daylight photos, and you get a claim reference immediately. Prefer email? That works too.
Two
We reply within two business days with an assessment booking at a certified installer. Please don’t polish, compound or “fix” anything meanwhile — rework by a non-certified hand falls outside this express warranty on that panel.
Three
Approved — we make it right. The area is cleaned, corrected and re-treated at no cost to you, and the work is logged to your vehicle’s record.
THE LIMIT
A$2,000

For an approved claim under this express warranty, Clutch Ventures' liability is limited, at its option, to arranging the necessary repairs and reapplication, or paying the owner up to A$2,000 (or the cost of the coating application, whichever is less). This limit applies to this express warranty only — it does not limit, exclude or modify any right or remedy you have under the Australian Consumer Law.

Who gives this warranty

This express warranty is given by Clutch Ventures Pty Ltd trading as CLTCH, Brisbane QLD · info@cltch.com.au — directly to the registered owner, whether your coating was arranged through the dealership that supplied your vehicle or with us. These terms (v3.0 · September 2026) apply to certificates issued under them and are governed by the laws of Queensland. Where a claim is approved, CLTCH will clean or repair the affected area (at its option) and re-apply the coating to it.

Your rights under the Australian Consumer Law

This warranty is in addition to — and does not limit, exclude or replace — your rights under the Australian Consumer Law. Our goods and services come with guarantees that cannot be excluded under the ACL. For major failures with the service, you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure does not amount to a major failure, you are entitled to have it rectified in a reasonable time; and if this is not done, to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Want this cover on your car?
Endurance comes with our ceramic protection work — for your own car or across a fleet.